Communicating with Influence and Understanding
"How Preferred Communication Styles Influence Our Success With People"
Length/Product Type
4 Hour Module
Targeted Audience
Administrative Managers and Employees
Description
How many times have you been in a work situation where you just know you aren’t getting your message across to someone? Perhaps you chalked it up to being “on a different wavelength” or stubbornness on the part of the other person. Either way, you were probably frustrated and, no doubt, so was the other person.
Communication styles vary widely in business environments, and, if you understand your preferred communication style (and the styles of others) you will be able to get your point across and influence others. Equally important, you will be able to understand others and their points of view.
Objectives
How to identify preferred communication styles (yours and others)
How to adapt your communication style so that you will be heard and understood
How to use communication channels such as face-to-face meetings, telephone calls, email and voicemail most effectively
With this product you will receive
Recommended Supplemental Materials
Facilitator Instructions - to help you prepare for and facilitate each section of a course or customize and implement a template.
Training Products - A complete set of training materials rich with course training content and packaged into a single source file (PowerPoint) for ease of use. These materials include: Facilitator Guide, Participant Guide and Training Slides
Template Products - All template products come with training content, layout structure and/or frameworks in a sprcific training content area. You may customize with company information. Training content and layout is designed in PowerPoint, Word and/or Excel .
All materials to effectively deliver/use this product are included with your purchase.