CONSULTING AND CUSTOMER SERVICE TRAINING PRODUCTS
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Consulting and Customer Service Training Products

Overview
Training Products

We all know that if we are not serving the customer, we’d better be serving someone who is! Our Consulting and Customer Service Training Curriculum provides interpersonal, influencing and organizational skills training required to consistently exceed customer expectations.

 



Each Training Product Contains
  • Facilitator Instructions to help you prepare for and facilitate each section of the training course
  • Training Materials - a complete set including Facilitator Guide, Participant Guide and Training Slides, rich with course content and packaged into a single source file (PowerPoint) for ease of use
Each Training Template Contains
  • A single source file (PowerPoint, Excel or Word) pre-formatted with suggested content for ease of use
Special Offers and Product Promotions
Periodically, TrainingMade offers product and service promotions and special offers. For a limited time, TM is offering 2 hours free phone consultation to help you with implementation of your new product.
 
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Leveraging Business Relationships

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Books and Articles of Interest
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The Trusted Advisor
- by David H. Maister

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Powerful Professionals
- by Murray Hiebert

Murray Hiebert is a valued developer of products for TrainingMade

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