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Internal Consulting Skills

"Delivering Valued Expertise Inside Your Organization"

Length/Product Type

2 Hour Topic

Targeted Audience

Any professional or professional manager working inside an organization

Description

Learn the basic skills to make the subtle but powerful shift from “specialist professional” to “internal consultant”—a shift that can yield amazing results for you and your organization. Increasingly, professionals are challenged to demonstrate their value within their organizations. Begin by evolving your old role of service provider to that of a consultant to line managers.

In this 2-hour introduction, learn some practical how-tos that you can use as an internal consultant to help you excel at work, advance in your career, and become a valued asset to your organization. Develop professional leadership skills, bolster your credibility, build relationships within the organization, and apply practical, proven methodologies to your work. The emphasis is on setting up the proper environment for success and establishing equal consultant-client interactions.

Objectives

Define your role differently to build value-added working relationships with internal clients

Use a field-tested 5-step process to help you deliver results

Learn a number of Dos and Don’ts to help you influence your clients/customers

Learn practical consulting tools and techniques that really work

Learn the hallmarks of high performing professionals — those credible to clients

With this product you will receive

Recommended Supplemental Materials

Facilitator Instructions - to help you prepare for and facilitate each section of a course or customize and implement a template.

Training Products - A complete set of training materials rich with course training content and packaged into a single source file (PowerPoint) for ease of use. These materials include: Facilitator Guide, Participant Guide and Training Slides

Template Products - All template products come with training content, layout structure and/or frameworks in a sprcific training content area. You may customize with company information. Training content and layout is designed in PowerPoint, Word and/or Excel .

This workshop is drawn from Powerful Professionals: Leveraging Your Expertise with Clients, 3rd edition by Murray Hiebert “This book is all about the practical skills you need to deliver your expertise to clients or customers inside or outside your organization.”

360 Client/Customer Survey
This workshop can be supported by an optional 360 Client/Customer Survey. For further information,
see www.powerfulfeedback.com