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Finding Cause in Problem Solving

“Getting Beyond Who Done It”

Length/Product Type

2 Hour Topic

Targeted Audience

Employees, Supervisors, Managers, Directors, Executives

Description

Often without a clear understanding of the problem, people jump to cause and then leap to solutions—sometimes very expensive, ineffective solutions. A business professional needs to think like a detective to find cause, just like a detective assembles an “air tight” case. This systematic process for finding cause is an adaptation and simplification of perhaps the most taught method for troubleshooting— the methods of Charles Kepner and Benjamin Tregoe.

Objectives:

How to clearly define a problem

How to gather information related to cause

How to test causes for most probable or “root” cause

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With this product you will receive

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Facilitator Instructions - to help you prepare for and facilitate each section of a course or customize and implement a template.

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All materials to effectively deliver this product are included with your purchase.

Finding Cause in Problem Solving

Price: $499

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