Total Quality Leadership Overview
“Striving for Excellence”
Length/Product Type
2 Hour Topic
Targeted Audience
Employees, Supervisors, Managers, Directors, Executives
Description
ISO, Total Quality Management, Business Excellence, Lean, Six Sigma, Continuous Improvement,
Baldrige, Reengineering, and many others! Are you confused? In this topic, we set aside
the difference in these approaches, and instead explore the simple concepts that are foundational to
them all.
Objectives:
The principles that form the foundation for Total Quality
A four step model for continuous improvement
How and when to use quality tools
Where to begin your quality journey
With this product you will receive
Recommended Supplemental Materials
Facilitator Instructions - to help you prepare for and facilitate each section of a course or customize and implement a template.
Training Products - A complete set of training materials rich with course training content and packaged into a single source file (PowerPoint) for ease of use. These materials include: Facilitator Guide, Participant Guide and Training Slides
Template Products - All template products come with training content, layout structure and/or frameworks in a sprcific training content area. You may customize with company information. Training content and layout is designed in PowerPoint, Word and/or Excel .
All materials to effectively deliver this product are included with your purchase.