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Developing High Performing Sales Teams

"Observation, Coaching and Feedback"

Length/Product Type
4 Hour Module
Targeted Audience
Sales, Sales Managers, Sales Support
Description
It's often said that "When a manager sneezes, everyone catches a cold."* But to be a good coach, you must first be a good observer.

In this 4-hour module on How to Create a High Performing Sales Team, Sales Managers learn to take time to observe each Seller on their team and do highly targeted coaching. They develop key skills, like how to vary coaching methods and involve the seller in determining what they need to improve. They learn to give balanced feedback right after a sales activity, by being direct, specific, and diffusing defensiveness. And equally important, they gain the confidence to act decisively when sales results aren't there, and it's clear that coaching and feedback just isn't working.
Objectives
  • When to coach and when to direct
  • How to use observation to establish coaching priorities
  • Learn the 5 types of coaching
  • Discover how to give feedback in a way salespeople can hear
  • Improve strategies for diffusing defensiveness
  • Signals that more serious corrective action may be needed
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    Developing High Performing Sales Teams
    Price: $999
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